JVS Career Voice

Our experts share career and employment advice

GUEST POST (poss.ca): How to start your own business

This article was originally posted on Poss.ca, an initiative of Findhelp Information Services.

 POSS   is an Employment Ontario project, funded in part by the Government of Canada.

For many it starts with a lemonade stand. That first (not sour) taste of what it’s like to be your own boss! So intoxicating. But even with a lemonade stand, the entrepreneurial beginnings can be challenging — your lemonade tastes bad, your poster sucks, the weather doesn’t co-operate, there aren’t enough people passing your stand. It’s the same for grown-ups, actually. In order to make your business work, you really have to be diligent about the plan, you have to be knowledgeable about the market, you need to have your finances worked out and you’ve got to spread the word. No winging it in the business of small business. Here are seven steps to making it work.

Market research Market research is a key component of your business strategy and should be the first step in developing a new product or service. This is your opportunity to check out the competition and find out what’s already out there. It can also help you to determine how your business could offer something better or different — part of the research might involve identifying service or product gaps that need to be filled. Based on your research you will also be able to establish pricing.

Please note that even though you might have your heart set on a particular business idea, you may find there isn’t a current demand for what you’d like to do. This will make it harder to get funding and to make a profit. (For some examples of how a business idea can fail, watch a few episodes of CBC’s Dragon’s Den!) Sometimes this means your dream business will have to wait or you will have to start out on a small scale. Or it may just require a little creativity to figure out how to make your product or service unique.

The federal government’s Canada Business Network site thoroughly describes market research and provides useful tools for conducting it. Often, something simple like doing an online survey (via social media, for instance) can give you an idea of what people want and if your business would be able to meet that want.

What’s the (business) plan? Once you’ve determined that there is a market, you will need to start shaping your idea into a concrete business plan to show funders. This means more than just having a catchy name and a fancy logo (although, branding your business is absolutely crucial).

Funders will expect your plan to answer many questions including:

  • What is the demand for your product or service?
  • What are the start-up costs?
  • How many staff members will you need, if any?
  • What are the overhead/production costs?
  • How long will it take to start recouping your initial investment?
  • What are your projected profits?
  • What happens if the market changes?
  • Do you have any plans to expand your business?

The Canada Business and the Business Development Bank of Canada sites explain how to create business plans and offer online templates. Additionally, the Canadian Bankers Association and the major Canadian banks all have useful tools to help you decide what type of business to start, where to get financing and how to put together a business plan.

Making a strong business plan is essential to any successful business, whether it involves starting a fruit stand, doing freelance accounting or teaching accordion classes. (Check out some examples of business plans.) You can even consider taking business management courses — schools such as Ryerson, Humber or Rotman offer full-time degrees in business, but you can also get a small business certificate via Centennial College). If you don’t have the desire to manage the business yourself, find a reputable accountant or advisor to ensure your financial affairs are in good order. Being aware of your money is just good business sense and not something that is in conflict with creativity.

Also do check out places and sites such as MaRS, Lean Coffee Toronto, Sprouter or Team Biz to get free peer support, get referrals to services and ask for advice and get all kinds of tips about being an entrepreneur. Finally, don’t forget about the Enterprise Toronto site that’s chock full of resources including small business events, notices about workshops, seminars, events, and much more.

Start small Before you blow your savings on the best glass beads, a walk-in freezer or a storefront on a swanky street, remember that many successful business owners started out with just a few basic materials, using their basements, kitchens or garages as their headquarters. (Dufflet Rosenberg of Dufflet pastries began baking from her home in 1975. She opened her first pastry shop in 1982. Today, “Dufflet Pastries supplies more than 500 restaurants and cafés, specialty food shops, upscale supermarkets, hotels and caterers with more than 100 unique, entirely natural products.”) If you have a clear mental picture of what you want to achieve, you may think it’s fine to skip a few steps and fast-track your business expansion. However, a wise entrepreneur knows that success takes time. (LinkedIn has an interesting forum discussion on how long it takes to get a business off the ground). Don’t overextend yourself financially or by promising larger orders or longer hours than you can keep.

Spread the word As an entrepreneur, you need to be ready to sell yourself and your new enterprise. Mention your business to your friend’s relatives, that guy you met on the bus, and pretty much anyone you lay your eyes on. Set up a Facebook fan page. A Twitter account. And post like there’s no tomorrow — you need to take an active part in promoting your business. Check out this Canada’s Business Network article on advertising for some great tips. And we highly recommend the poss.ca article on branding for more insight on how to spread the word.

Network Once your business is established, developing a community network can also help boost your reputation. Forge relationships with other establishments on the street or with businesses related to your industry. For example, if you’ve just started a carpentry business and are meeting other tradespeople (plumbers, electricians, etc.) on work sites, get chummy with them. Pass out your business cards and keep in touch. If they like your work, there’s a good chance they’ll refer you in the future.

Find out about mentoring opportunities and look into associations, such as business improvement associations (BIAs) or sector councils in your field. Have a question about taxes? Ask your accountant cousin out for lunch. In our article on networking we offer great advice on how to network to get a job — feel free to apply similar strategies to let people know about your small business.

You’ve got to have a website. Period. It seems redundant to tell you how important a website is for your business. After all, you’re reading this online so you must be already indoctrinated into the world of the Internet. “To the eyes of a consumer, having a quality, professionally designed website is a measure of how successful your business is and how likely you are to remain in business. Small businesses without a website seem ephemeral — fleeting,” says this article on the importance of a website for small business. There are more reasons than that, of course, but the main one is that many people simply expect it.

You can either pay a professional to create a website for you or set up one on your own. Basic website creation is actually not that hard; it just takes a little patience. Creating your own website will entail purchasing a domain name (such as [name of your business].ca), finding a website hosting service, and then using a publishing platform to create your pages. There are many website publishing platforms available, such as WordPress, Blogger, TypePad and Movable Type, some of which incorporate hosting and publishing services all in one. One of the easiest and best-looking sites you can build for free is via wix.com.

If you’re still daunted by the idea of creating your own website, you can always sign up for a course in website development. Seneca College offers evening and weekend workshops, and the Toronto District School Board has classes on website design grouped by difficulty level. Additionally, the University of Toronto’s School of Continuing Studies offers a Strategies for a Web Presence course, which could be handy once you’ve got your website up and running.

How would you like to pay for that? Funding options for entrepreneurs It’s expensive to start up a business (especially one that runs out of a storefront, but even online businesses require start-up money). Most people don’t have thousands of dollars lying around, so external financial assistance is usually required. This can take the form of a bank loan, money from family and friends, outside silent partners or even angel investors.

The Industry Canada website is a good place to start researching funding sources. The Canada Business site also has a great financing resource list for specific demographic groups. Private sector financing is another option to investigate. Check out Canadian Youth Business Foundation for more resources.

GUEST POST (poss.ca): In-between jobs jobs

POSSWe have partnered with Poss.ca, to share their content with our readers.

An initiative of Findhelp Information Services, poss.ca is an Employment Ontario project,  funded in part by the Government of Canada.

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September 5, 2012
By Jowita Bydlowska

How frustrating is it not to have a job? Very. You’re worried about the future, your present is affected by all the worrying, you can’t find anything even though you look everywhere. Hundreds of people apply for the same position you want. Or there aren’t even any positions open in your field. It’s the proverbial vicious circle. In the meantime, you still need to pay bills and live somewhere and if you’ve a family, they need to be supported as well. If you only had some kind of a plan…

Well, we don’t necessarily have a plan for you (since everyone is different and has different qualifications) but we’ve come up with five in-between-jobs that can keep you afloat until you finally hit the employment jackpot.

Temp jobs
As the Toronto Temp Agencies article puts it, temp jobs (via temp agencies) are great places to look into if you want to get some extra income or keep your skills up-to-date, and, in some cases, if you want to get some short-term training. When you register with a temp agency, you will most likely go through some testing (such as typing) to figure out what jobs you’d be good at and/or where you could use some employment. Once registered, you may be getting last-minute calls for job assignments, so your availability is key.

Serving jobs
Whether it’s bussing tables, serving or bartending (for the last two you will need Smart Serve certification), jobs in the food industry are usually easy to get and there’s a high turnover so your chances of finding something right away are relatively high. Check out our Last call article to learn more about working in the service industry.

Retail
Like service jobs, retail positions are easy to come by because of high turnover. One walk through a busy mall with a stack of resumés can often lead to at least one call back for an interview. Many stores will hang “Help Wanted” posters in the window, don’t be shy about coming inside and asking to speak to the manager about available positions. The salary may not be great but there are many perks such as getting a store discount – I know of a woman who worked at Smart Set so that she’d be able to get the right interview clothes for when was job hunting on her days off. Check out our Two ways of making retail work article for the good and the bad about retail.

Babysitting
As a mom of a three-year-old in Toronto, I can tell you that finding a babysitter in this city is quite a challenge. I don’t need a nanny or even a part-time nanny because my son is in daycare but to get that Friday night off once in a while is often impossible. I have two babysitters now and even with that, I still can’t often get that night off (my babysitters have other jobs/babysitting commitments). If you’re easily available and like children and want to make some extra cash, I can almost guarantee you’ll find a babysitting gig. There are services like nanny.ca that don’t charge service providers any fees and that allow you to create a profile with your qualifications, availability, and so on. Your chances of finding work are higher if you undergo a criminal record check, and I can tell you that as a mom I’d be very interested in hiring someone who could present a clean one.

Odd jobs
Moving housesCleaning and HousekeepingHouse sittingPet sitting. With websites such as Craigslistor Kijiji you can advertise your services for free. You can make posters as well and distribute these in community places (local coffee shops, bulletin boards at libraries, parks, daycares). These are the kinds of jobs that you won’t need special training for but you certainly need to be reliable, trustworthy and you might be asked for references.

Honourable mention
Let’s face it, telemarketing jobs have a bad rap. They can be stressful and humiliating (try getting hung up on 50 times in a row). At the same time, it’s a job that will definitely tide you over (usually, you work on salary, and in some cases, salary plus commission) and that will help you develop sales and communication skills. It’s a good gig for newcomers too as it allows you to practise a new language and learn some Canadian work practices. And in some cases, you might discover yourself to be so natural at it, that you end up staying and making a career out of it.

GUEST POST (JVS Psychological Services): STUDY SKILLS — Organization and Time Management for the School Aged Child

© Matthi | Dreamstime.com

© Matthi | Dreamstime.com

We are thrilled to welcome another contribution from our professional staff at the JVS Psychological and Career Services department.

This post, by Psycho-educational Consultant, Sandy Seider, offers parents strategies to help children who are struggling with organisation and time  management, to better cope with the challenges of homework.

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Proficient learners grasp information and develop their own effective systems for organization and time-management. Students with processing difficulties and inefficient learners frequently have difficulty developing these skills independently. In many cases, these skills need to be explicitly taught to students. They also need to be practised, reviewed and reinforced on an ongoing basis. There is no overnight formula for developing effective study skills; mastery occurs through a student’s acceptance and practice of these skills both at home and at school.

Parents play an important role in supporting students with organization and time-management challenges. It is important to remember that knowing and doing are two different things. Thus, imposing structure and order on tasks are essential in supporting students with weaknesses in organization, planning and time-management.

In this regard, the following may be helpful:

  • Emphasize efficient time-management. Every Sunday evening, meet with your child to plan and record activities for the coming week.  Use a single tool as the central organizing system for tracking all projects, including non-school demands. Information might be recorded and tracked in an agenda book, a calendar, a white board, or in a visual mapping computer program .
  • Set aside a consistent time each weekday evening for homework and school-related activities. There should be as few distractions as possible with TV, telephone calls and other diversions eliminated during the allocated ‘work hour’. Choose a time when neither you nor your child is tired or likely to be interrupted by other demands.
  • Ensure that your child has a ‘homework buddy’ who is in his classThis way, your child can contact his buddy to find out information about assigned homework.
  • Keep your child’s workspace organized, even if this means that you need to maintain it for your child.  It is often helpful to organize this space while your child is present.  As youngsters can waste of lot of time tracking down things like pencils, paper and rulers, stock your child’s work area with any materials she is likely to need. The aim should be to get your child accustomed to working in a neat and organized environment.
  • Help your child maintain notebooks and binders, as well as to make good use of a daily agenda. Together with your child, help put things in the right order, repair damaged notebook paper holes and discard unneeded materials. Ensure that information from your child’s school agenda is recorded on the central organizing system that you have chosen.  A daily or weekly backpack cleaning if often helpful, as well.
  • Emphasize time management, talk about budgeting time and discuss events recorded on their personal calendar. Give your child considerable notice regarding tests, due dates for assignments, and other deadlines. Help your child plan their time – deciding what they will do, when they will do it, and how much time they expect to devote to specific activities or stages of work.
  • Help your child undertake complex or multi-tasking challenges. Create a very specific list of steps needed to complete the project at hand. Once you have a list of the steps involved in a specific project, talk about all the components and how they can be tackled in the best and most efficient order. Keep in mind that sometimes children with planning difficulties avoid tasks because they don’t know where to start. Planning out the project with a clear first step often paves the way for them to get started.
  • Remind your child to place completed homework assignments in their school bag to be returned to school. This should be done as soon as the homework is completed. For work completed on the computer, make sure that work is emailed to the teacher as soon as it is completed.

 

Sources:

O’Brien, Linda. How to Get Good Grades In Ten Easy Steps. Dayton, OH: Woodburn Press, 2005.

Cooper-Kahn, Joyce and Dietzel, Laurie C. Late, Lost and Unprepared – A Parents’ Guide to Helping Children with Executive Functioning. Bethesda, MD: Woodbine House, 2008.

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For more information about the services offered by JVS Toronto, check out our website.

Happy New Year! JVS Career Voice 2012 in review

 

Happy New Year to all of our readers! We wish our readers heaps of success and positive events in 2013.

WordPress prepared a fun report, summarising our work over the year. Here’s an excerpt:

4,329 films were submitted to the 2012 Cannes Film Festival. This blog had 32,000 views in 2012. If each view were a film, this blog would power 7 Film Festivals!

Click here to see the complete report.

GUEST POST: Recognizing ADHD in Your Child

© Elena Rostunova | Dreamstime.com

© Elena Rostunova | Dreamstime.com

We are excited to welcome contributions from the professional staff at our Psychological and Career Services department.

This post, by Psycho-educational Consultant, Ashley Pitch, focuses on strategies to identify and deal with Attention-Deficit/Hyperactivity Disorder (ADHD), an area in which JVS Toronto offers expert services.

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Attention-Deficit/Hyperactivity Disorder (ADHD) is a disorder that appears in early childhood. We can all think of children we know who can’t sit still, daydream, don’t follow instructions, and never seem to be listening. Although these behaviours can be characteristics of ADHD, it is important to differentiate between ‘normal’ childhood behaviour and ADHD itself.

To start, see if any of the following describe your child?

  • is easily distracted by noises or other stimuli
  • does not pay attention to details or makes careless mistakes in her work
  • is fidgety with her hands or feet or squirms in her seat
  • has difficulty playing quietly
  • has difficulty sustaining her attention
  • avoids tasks that require constant mental effort
  • has trouble waiting her turn
  • is disorganized and loses her belongings
  • is forgetful
  • appears as if she is not listening when you are speaking to her

If only a few of these describe your child, or the symptoms appear only in certain situations, it is likely not ADHD. However, if there are a number of symptoms present and they persevere across settings (at home, at school, during play), it is worth further investigation.

What to Do As a Parent?

If you think your child may have ADHD, there are steps that need to be taken to make a diagnosis and rule out other possible explanations.

  • Both parents AND teachers should make careful observations of your child’s behaviour at home and at school and should meet to discuss their concerns and observations.
  • If your child’s school offers psychological services, a psychoeducational assessment can be requested to investigate her cognitive, behavioural, and academic profile. Information from the parents AND teachers, as well as direct observations, will be compiled to determine if a diagnosis is necessary.
  • Alternatively, you, as parents, can seek a private assessment by contacting a psychologist or an organization that offers psychological services. The psychologist will request information from both the parents AND the school.
  • The psychologist will determine whether your child meets the criteria for a diagnosis. If so, a plan for treatment will ensue that includes home and school strategies as well as a discussion regarding the potential benefits of medication.

How to Work with Your Child and the School

It is common for a child with ADHD to experience challenges at school.  Potential difficulties include:

  • Challenges paying attention or staying focused on their work, even though they may be capable and understand the material.
  • Poor organization and study skills, including keeping track of their belongings, following a schedule, and breaking an assignment down into smaller steps.
  • Immature social skills and difficulty with self-control, including getting into trouble in class.
  • Inconsistent work output – they may know information one day and the next they cannot remember it.

As a parent, there are a variety of ways in which you can make a difference in your child’s school experience. These can include:

  • Speaking with your child’s teacher to see where she is having the most problems.
  • Working collaboratively with the teacher to determine how to address the problems both at home and at school. Specifically, what strategies can be implemented in both settings to help your child be successful at learning and completing her school work.
  • Reading and learning about ADHD and sharing the information with the school.
  • Acknowledging that it may be harder for your child to be organized, complete assignments, stay on task, and learn new material, than for other children.
  • Helping your child with her challenges and determining strategies that are suitable for the home and at school (e.g., breaking tasks down into small segments, help to get organized, provide ways to allow him/her to use any excess physical energy).
  • Requesting a meeting with school staff to address any academic concerns and creating a plan of action.

What Else Can You Do To Help?

There are many things you, as a parent, can do to help your child with ADHD. To start, you can:

  • Identify what your child is good at (e.g., computers, storytelling, art) and build on those strengths.
  • Create consistent routines, including regular times for meals, homework, TV, and bedtime. Put specific routines in writing or in pictures to help her remember.
  • Create a sense of responsibility in your child by giving her some chores (e.g., setting the dinner table, making her bed).
  • Limit distractions during homework hours so that your child is able to focus on her schoolwork.
  • Create short and clear rules or lists of tasks to help your child know what is expected of her and to aid in remembering what she has to do.
  • Provide immediate positive feedback whenever your child is being good to boost her sense of pride and self-esteem. You may also consider offering incentives for completed work/chores or good behaviour.

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For more information about the services offered by JVS Toronto, check out our website.

GUEST POST (poss.ca): Newcomer-friendly Companies in Toronto

POSSWe are excited to partner with Poss.ca, a free online magazine to help Toronto job seekers find work, to share their excellent content with our readers.

An initiative of Findhelp Information Services, poss.ca is an Employment Ontario project funded in part by the Government of Canada.
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When it comes to hiring immigrants, there are “those companies who really get it and those who don’t,” says Glem Dias (once a new Canadian himself). He recently spoke at a panel discussion on internationally trained professionals and employment put on by #CdnImm, an offline and online community that shares information about Canadian immigration.

Dias is the director of strategic talent management at Pitney Bowes, a company that he says has “embedded diversity in its culture.” Pitney Bowes is one of the companies recognized as a best employer for new Canadians. The banks are also well represented on this list (for some reason, financial institutions seem “to get” the benefits of hiring newcomers — check out the newcomers or diversity pages on their websites, if you don’t believe me).

Another list, Canada’s Best Diversity Employers for 2012, recognizes companies based on how they deal with five employee groups including members of visible minorities. (Not surprisingly, some companies show up on both lists.)

You can tell that some companies are newcomer-friendly by the awards they are given. For instance,Maxxim Analytics won the Toronto Star Award Excellence in Workplace Integration in 2011 award, given by the Toronto Region Immigrant Employment Council (TRIEC) for a 12-week unpaid internship program that has provided more than 400 internationally trained immigrants with Canadian work experience. Half the participants have gone on to work for the company as lab technicians and IT and human resources specialists.

At Deloitte, which won the 2010 Excellence in Workplace Integration award, “new hires are introduced to a ‘buddy,’ an initiative the firm sees as an opportunity for cross-cultural training for both participants.” Thales Canada, which won the 2010 RBC Immigrant Advantage Award, actually goes so far as to conduct interviews in candidates’ native languages. “The phrase ‘Canadian experience’ is seldom uttered, while international experience is welcomed and discussed in detail,” according to this write-up on the TRIEC site.

In the Canadian Immigrant article Are there no newcomer jobs?, Naomi Alboim, of the Maytree Foundation, an organization that advocates for integration of immigrants, points out that “larger more sophisticated companies who have HR departments” have the capacity to deal with assessing people’s experience or education if it wasn’t attained here. She also mentions that employers who are involved in importing, exporting or rely on international suppliers definitely see the benefits of diversity.
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~ This post can be found on Poss.ca, an Employment Ontario project funded in part by the Government of Canada.

GUEST POST: “You haven’t worked for HOW long?”, part 2 — Self Exploration

© Barbara Reddoch | Dreamstime.com

We are excited to welcome back our guest blogger, Esther Gerstel.

A former JVS Toronto client who is now training as an Employment and Career Counsellor, Esther already told us, in her first blog postabout beginning her journey back into the workforce, after being at home for 32 years.

In this post, she discusses how she began the process of making a new career decision.

 

Who Am I?

Welcome back! If you recall, last time I left off with an invitation to join me on my journey to employment, by sitting down and making a list of everything you know how to do.  By now, your list should be about a mile long. When you become a ‘professional’ job seeker, we’ll divide the list into what we call hard and soft skills, but for now I’ll just continue the story of my journey.

So now that I know that I have skills that employers are looking for, what’s next? This is the BIG question: what kind of work can I do? Where do my talents lie? What kind of work do I want to do? Do I follow my passions or should I be practical? Do I need to go back to school? Plus a million other questions — I’m sure you could add a few of your own, as well.

As a mother, I call these What should I be when I grow up? questions”.  As a Career and Work Counsellor student, I call them – “Who am I? questions”. If I really want to sound professional (snobby – as if I know what I’m talking about), I call it Career Exploration.

Since JVS has actually posted my article on their blog, right now I’m feeling snobby, so I will call my next step – Career Exploration. This step answers the questions of – Who am I? What’s out there? How do I get there? I’m lucky (remind me to talk about “planned happenstance” one day) because I found an amazing career exploration workshop right here at JVS Toronto. The facilitator helped us to explore and discover our skills, personality types, temperaments, passions, and interests – and how to apply this knowledge to choose suitable occupations or careers.

Although nothing beats a JVS Career Exploration workshop (OK, so I’m biased…), there are many other tools you can use for career exploration; books, the internet, self-evaluation tests, private career counselling, and so forth. But the most important step, the key, is thinking through “WHO AM I?” in other words, KNOW THYSELF.

Whatever you do, don’t skip this step. It is far easier to build on your strengths than to compensate for your weaknesses. It’s a lot more pleasant to get up in the morning when you like (love?) your job and it fills one of your core needs – be it social, organizational, educational, etc. – than it is to face going to a job you dread day after day.

So fasten your seat belt for this part of the journey because you will travel deep inside yourself to discover the answers to the question “Who am I?” But take my word for it – it will be well worth the effort!

See ya next time!

GUEST POST: “You haven’t worked for HOW long?” — a personal perspective on returning to work after a long absence

© Barbara Reddoch | Dreamstime.com

We are excited to host a guest blog from Esther Gerstel, a former JVS Toronto client who is now training as an Employment and Career Counsellor.

She will share her unique perspective as a stay-at-home mom re-entering the workforce after a long absence.

Welcome, and thank you, Esther — we look forward to hearing more from you.

 

“You haven’t worked for HOW long?”

There are many reasons for long absences from the work force. These can include illness, parental responsibilities, inadequate job search skills, and even the lack of a need to work (believe it or not, that possibility does exist and is not necessarily enviable!)

As a stay-at-home-mom with a large family, I have been officially unemployed for the last thirty-two years. I would venture a guess that even if you’ve been unemployed for a while, it’s probably been for less than thirty-two years! But, yikes! All of a sudden I need a job. What do I do? Where do I look? How do I look? I have no skills!Or do I?

So what do I know how to do? Initially I said to myself, “not much” – I know how to do carpool – big deal. But guess what: when I join a carpool, I’m a team player; if someone needs a hand, I’m happy to help. I’m always on time and the kids are all wearing seat belts and behaving – so, you can say — I have leadership qualities.

I know how to listen; how many times have my kids and their friends confided in me, knowing that I would give them my full attention, empathy, and — if they want — good advice; that means I have interpersonal skills.

I’ve organized five Bar Mitzvas and four weddings, which were attended by hundreds of people, taking care of every detail (believe me, I have thick binders to show for it!). Not to mention the countless trips, parties and community events that I’ve arranged. Unbelievable: I have organizational skills too!

So what’s my next step? I sit down and make a list of my strengths, skills and abilities.

Would you like to join me on my journey? Write down everything you know how to do, even if you think it’s not important.  See you here, when I write my next post, or as they say TTYL8R (that’s “Talk To You Later”, FYI – gotta speak the lingo! LOL)

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Esther Gerstel is a full-time student in the George Brown Career and Work Counsellor Program, currently doing her placement at JVS Toronto. She describes herself as having “officially have been unemployed for the last 32 years having stayed at home to raise a family of 7 children and one husband (no dogs!)”, though “unofficially”, she says she has volunteered, helped her husband start, run, and market a family business, networked, counselled and “altogether worn many different hats”.  

Having completed the Career Exploration workshop at JVS Toronto, she chose to pursue training as a Career and Work Counsellor. We have asked her to contribute her perspective to our blog, as a former client and current student. She welcomes questions and feedback.

GUEST POST: How Volunteering impacted on me — a personal view

I am always looking for ways to better myself personally and professionally; somewhat like a lifelong journey, one could call it. A small part of my journey started when I discovered a free 6 week Self-Esteem Building workshop for women at the North York Women’s Centre (NYWC) and registered to attend the workshop. On the first night, the facilitators had disclosed to the group that they were volunteers. I had observed them and thought to myself, “I could do that” and started feeling hopeful yet nervous to experience something new. I realized it would be an incredible opportunity for me to gain additional hands-on experience in group facilitation. For just over a year, I had been studying part-time to get my certification as a Life Skills Coach and have had some experience facilitating groups which I absolutely loved doing; however my previous experience was only within my classroom setting. It took me four weeks to simply gain the courage to inquire how to get involved as a volunteer facilitator with NYWC. It petrified me because it was a new experience which put me outside of my comfort zone.

NYWC provided a four-week course for their volunteer facilitators which was quite a commitment for me at that time, as I was working two jobs and in school part-time. Despite my current skill sets and previous training, the NYWC training was very thorough and relevant. On a professional level, I realized that it will benefit me to have received an additional certificate to add to my portfolio.

I can honestly say how grateful I am that I gathered the courage to get involved; I am grateful for many reasons. One of the main reasons I feel grateful is that I have had the opportunity to give back to women whom I can understand and relate to on many levels. Women in our community struggle with many issues and often feel they do not have a voice. NYWC is an environment that provides women opportunities to feel welcomed and included, to be heard and feel empowered — which are all things I am proud to say that I am now a part of. I was very lucky to have the opportunity to facilitate the Building Self-Esteem workshop as my very first workshop with NYWC which has just come to an end. It had been a gratifying experience watching all of the wonderful women in the group evolve in such a short period of time. I also learned a lot about myself personally from the women in the group—they are a source of inspiration to me.

On a professional level I am grateful to have volunteered my time because it will open many doors for me simply by getting the hands on experience. NYWC’s motto is Opening Doors for Women. They have opened many doors for me and I look forward to continue volunteering my time as a facilitator with North York Women’s Centre to give back and help open doors for other deserving women like myself.
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Brenda started out as a volunteer at JVS Toronto’s Jane and Finch location and quickly moved into a position as a placement student with the Toronto Youth Job Corps program, which then led into employment as a Receptionist at that location. Brenda has been with JVS as an employee for just over 4 years and had the opportunity to work at several locations, currently at JVS Toronto’s Markham Employment Source. Brenda recently completed Life Skills Coach Certificate Program at George Brown College and is on a personal journey of growth and advancement.

GUEST POST: An employer dispels job searcher myths

We are excited to have a guest post from a JVS Manager, Petra Kukacka, who shares her unique perspective, as an employer. Welcome, and thank you, Petra — we know this will be very useful to our readers.

Image: photostock / FreeDigitalPhotos.net

So, you are looking for a job, and I am looking to hire. It seems we have something in common. Even if you were a plumber and I ran a dog training company, we could still learn from one another’s experience on opposite ends of the spectrum where you are seeking and I am hiring. Unfortunately, we seldom get the chance to meet and share our experiences, which is unfortunate; I can’t help but feel that, as a result, we both miss out.

As a job seeker, you are probably constantly hearing advice and opinions about how to go about the job search. Network, social media, action words, customized resumes, personnel/ employer/ labour market research, follow-up calls… it is a full-time job.

When I was a job-seeker myself, not long ago, I remember that it was not just a full-time job. It was one of the hardest jobs that I had ever done and will likely ever do. It comes with serious occupational hazards attached to it like anxiety and stress associated with a lot of uncertainty, not the least of which is the uncertainty around what the ‘other side’ (that is, employers) is thinking.

Today, as someone who works alongside a team of professionals to make hiring and staffing decisions, I often think “if I had known then what I know now”, some of the anxiety wrapped up in the job search could have been avoided.

So what exactly do I know now that I didn’t know then? It’s simple: employers are under pressure to make good decisions. This means that they are vulnerable and, while it can’t be compared to the vulnerability or pressures experienced by job-seekers, it helps to know that the ‘other side’ doesn’t have the entire upper hand. Consider that the employer is putting effort into the search, as well, from beginning to end. If we don’t, we get a pool of candidates who do not fit the needs of the job and we land back at square one, having wasted time and effort. In the non-profit sector, where I work, line managers are often shouldering the bulk of the responsibility for developing and issuing the posting, setting up accounts to receive applications, screening applications, calling prospective candidates, pre-screening, preparing interviews, assembling an interview team, consulting with HR to stay updated on protocols, and performing the interviews. This, while maintaining operations in short-staffed situations.

Given the amount of work that is involved, it is no wonder that the stakes are high.   Let’s look at some examples of how you might take advantage of this situation by doing some myth-busting:

MYTH #1: Employers these days have the pick of the crop

The notion of a candidate who stands out head and shoulders above the rest is outdated.  I have yet to come across a candidate that satisfies the vision in my mind of an ideal employee. That is not to say that I have bad employees — quite the opposite. Rather, this is due to the fact that jobs are evolving and workers are often asked to take on more responsibility for different aspects of a role or project.  This might mean sharing different task areas like communication, administration, budgeting, evaluation, data entry and operations. In such an environment, it is hard to nail the ‘ideal’; for example, some employers might emphasize team work and communication over certain skills, or education/training. I don’t want to imply that meeting requirements is not important, of course it is, but don’t hesitate to highlight other ways that you might contribute to a position, team or an organization. Look for your niche — try to find your edge which makes you uniquely interesting to an employer.

MYTH #2: There is too much competition, what’s the point?

Related to this, and reinforced through statistics, is the going notion that work is scarce and that we are flirting with a recession. The implication is that the market is over-saturated and competition is fierce. From my experience, I would agree that competition is fierce, but all that means is that the race is more difficult to ‘call’.  The way to exploit this and create an edge is to focus your candidacy on the one or two solid credentials you have that really set you apart.  The outcomes of these ‘races’ today are rarely black-and-white.  Imagine that decisions are being made based on photo-finishes rather than the clear victory of a front-runner lapping their opponents.  This is probably where candidates falter the most – they believe that they are competing with the perfect candidate and cling to the hope that their edge rests on the perfect candidate just coming off the flu and unable to remember past employment history due to fatigue and exhaustion.

I never seek someone who is perfect; instead, I always look for someone I can work with and who can work with my team.  Because of the pressure I am under, I have put the time and research into selecting one candidate and have faith that they likely have what it takes to do the job. Seek out activities that help you build confidence and try to focus on what particular and specific qualities you will bring to the position. Confidence will be your greatest asset, in that neck-and-neck final stage of the competition.

MYTH #3: Employers spend seconds on your resumes

It is a myth that employers spend mere seconds with resumes.  Sometimes, in rare situations, we agonize and um and ah for days over a single applicant.  Consider that, after quickly weeding out those whose skills or experience don’t match the requirements (usually at least 50% of applicants), the second and third rounds of review are quite careful.  What we are doing during those rounds is not looking for flaws, but rather looking for potential.

So, please know that candidates are never invited to interview on a whim.  A lot of time, thought and energy has gone into a careful selection process.  So if you get the interview, it’s yours to lose.  Interviews may be intimidating, but in a way, the employer is already in your corner.

MYTH #4: Employers have already decided candidates before the interview starts

This couldn’t be further from the truth.  As I just described, I have spent hours examining different candidates, to try figure out who I want to meet or follow-up with. Indeed, the interview is where candidates win and lose. I don’t want to put undue pressure on readers out there, but I have also run into far too many candidates who squander their opportunities when called for the interview. Think of it this way: if you spent agonizing hours preparing your resume, you should probably spend at least two times more preparing for the interview. What you should know is that the employer has probably spent some time working up an image of you in their head, they may have even done some research on you, but most certainly they gave enough care and consideration to warrant asking you to come in.  So, while resumes are important, interviews are more so and you must not overlook preparing for them.

Employers know when you haven’t prepared, when you haven’t put the thought in or done your research. Preparing can include visualizing, talking to yourself, talking to others to test your knowledge and assumptions. See if you can carry a conversation about the position, the nature of the work that is required, and try answering questions that you think someone in the job might need to be able to answer. Put yourself in the shoes of the new employee for that position – then (and only then) have you begun to prepare. Polish how you represent yourself. Preparing requires research, practice, and taking a genuine interest in the work and the employer: what is their history, what makes them unique, what sets them apart from their own competition? You should be able to recite this off the top of your head. Many candidates are quite adept at doing this to produce winning resumes and cover-letters, but I can count on one hand the amount of times I have seen that preparation follow through to the interview stage.

MYTH #5: Interviews are no fun

OK – this isn’t entirely a myth, the interview format is extremely unfortunate because it makes it so difficult to cut through and get to know a person. Nevertheless, if you can approach the interview in a way that ‘makes it your own’, employers will pick up on this. If you have to do something unpleasant, the fact remains that you have to do it, so find out how to own it. It’s not a party, but if you can inject some enjoyment into it, your positive attitude will shine through and that counts for a lot.

These are some common myths and observations, based on my personal experience.  For the most part, myths hold people back.  I hope sharing these perspectives will help you to become the candidate with an edge and that it will help to put you at someone’s door.  Who knows, maybe it will be mine and we will get a chance to meet, after all.

Petra Kukacka is a Manager with the Local Immigration Partnership at JVS Toronto

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